- You have the right to return any/all products you have purchased directly from our website within 14 days of purchase.
- The product must be unused in its original packaging.
- Products purchased directly from our website must be returned to our office for a full refund to be made.
- Please note that the customer is responsible for shipping expenses in returning the package to us.
- Predator Flies does not take responsibility for the items lost during the shipping return, so we recommend returning items with tracking.
- If we do agree to refund your order, we'll ensure that any payments are processed within 24 hours of confirming this with you. However, we are dependent on the speed of the banks for the exact time the refund will reach you.
Cancellations
If you would like to change or cancel your order, please get in touch with us straight away by email info@predatorflies.co.uk. We will hold off on processing your items and make the changes as per your request before posting your order.